Shipping policy

 

At Élevée, we are committed to delivering your order quickly and efficiently.

Processing Time

• All orders are processed and shipped within 2 business days.

• Orders placed on weekends or holidays will be processed the next business day.

You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Time

• Shipping costs are calculated at checkout.

• Delivery times vary depending on your location and selected shipping method.

• Once your package has been shipped, delivery time is determined by the carrier.

Shipping Address

Please ensure your shipping address is correct at checkout.
Élevée is not responsible for packages delivered to an incorrect address provided by the customer.

Delays

We are not responsible for shipping delays caused by carriers, weather conditions, or other circumstances beyond our control.

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, Élevée is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly.