Refund policy


At Élevée, we want you to love every piece you purchase. If for any reason you are not completely satisfied, we’re happy to help.

Returns

  • Returns are accepted within 14 days of the delivery date.

  • Items must be unworn, unwashed, and in original condition with all original tags attached.

  • Items must be free of makeup, deodorant, perfume, or any stains.

  • Login to your account to initiate a return here.

Shipping

  • Customers are responsible for return shipping costs.

  • We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Fees

  • No restocking fees will be charged.

Final Sale Items

  • All final sale items are non-returnable and non-exchangeable.

Refunds

Once your return is received and inspected, you will be notified via email.
Approved refunds will be issued to your original form of payment within 5–7 business days.