Refund policy
At Élevée, we want you to love every piece you purchase. If for any reason you are not completely satisfied, we’re happy to help.
Returns
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Returns are accepted within 14 days of the delivery date.
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Items must be unworn, unwashed, and in original condition with all original tags attached.
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Items must be free of makeup, deodorant, perfume, or any stains.
- Login to your account to initiate a return here.
Shipping
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Customers are responsible for return shipping costs.
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We recommend using a trackable shipping service, as we are not responsible for lost return packages.
Fees
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No restocking fees will be charged.
Final Sale Items
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All final sale items are non-returnable and non-exchangeable.
Refunds
Once your return is received and inspected, you will be notified via email.
Approved refunds will be issued to your original form of payment within 5–7 business days.